How to stop emails or phone # in private messages

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report_store
Posts: 162
Joined: Wed Nov 26, 2014 1:00 am

How to stop emails or phone # in private messages

Post by report_store » Thu Nov 17, 2016 3:52 am

Hi. I want Consultants and Clients to be able to contact each other without moderating each and every email.
Would like to know how I can prevent them from entering their email address or their phone number.

I have seen other freelancer sites that prevent you from entering these, and still sends the email, which can be seen by the client/consultant.
The only thing that happens, is that when you try and type any @ or 778-555-1111 phone numbers for example, it prevents you from entering these symbols.
Is there anywhere that we can see what these symbols are that prevent the emails? Is there any way that just these #, @ symbols cannot be entered in an email without having to moderate each and every email?

If not, is there a message that can appear that says due to the fact that these were entered, the email will not be sent? Something to let them know the email would not be delivered without them having to wait and see if the client/consultant responds?

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BKing
SiteMile Support
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User Type: Support
Location: Europe

Re: How to stop emails or phone # in private messages

Post by BKing » Thu Nov 17, 2016 11:45 am

Hi,

Emails can be filtered there is a setting for that in theme options, for phone numbers there is no working filter to-date.

report_store
Posts: 162
Joined: Wed Nov 26, 2014 1:00 am

Re: How to stop emails or phone # in private messages

Post by report_store » Thu Nov 17, 2016 6:16 pm

Found it in the Filter Options. Thank you.

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BKing
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Joined: Thu Jul 17, 2014 9:20 pm
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Location: Europe

Re: How to stop emails or phone # in private messages

Post by BKing » Thu Nov 17, 2016 11:27 pm

Great! You're most welcome.

report_store
Posts: 162
Joined: Wed Nov 26, 2014 1:00 am

Re: How to stop emails or phone # in private messages

Post by report_store » Wed Jan 11, 2017 7:49 pm

Are you sure that we can filter the emails in the General Options, Filters. This does not seem to have been implemented into the Sitemile software.

How does this work? By simply saying YES to filters?

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BKing
SiteMile Support
Posts: 16019
Joined: Thu Jul 17, 2014 9:20 pm
User Type: Support
Location: Europe

Re: How to stop emails or phone # in private messages

Post by BKing » Wed Jan 11, 2017 8:12 pm

Yes, filters work if you set the to YES, in case it doesn't work, then please set it to NO > Save > Set it back to YES > Save - then it have to work ( may need a reset ), but it will filter only emails like email@email.com, if you somebody try to sneak out the filter with email @ email . com they can, because those syntax can't be filtered in any way ( like in any other Theme on WP, it's not possible to filter if there are breaks and the email address is not provided fully ).

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