Remove Shipping from PayPal Checkout

General support for the wordpress classified theme

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sallyinstc
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Remove Shipping from PayPal Checkout

Post by sallyinstc » Tue Jan 10, 2017 9:09 pm

I am trying to figure out how to disable the request for a shipping address when the customer is paying for the advert using PayPal. Since there is nothing to ship, we would like to be able to disable it.

I have contacted PayPal about this, too. When I spoke with them, they advised that if it is a button we can edit the button from our PayPal account. But if it is not, we need to do some coding. I am not at all afraid of code, I just need some direction in where to look and what to look for, either way.
Sally Gradle
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BKing
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Re: Remove Shipping from PayPal Checkout

Post by BKing » Tue Jan 10, 2017 10:11 pm

Hi,

Do you want to disable the locations, so you will only sell digital products?

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sallyinstc
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Re: Remove Shipping from PayPal Checkout

Post by sallyinstc » Wed Jan 11, 2017 3:37 pm

Not exactly. We are a site that sells advert space for vehicles, so location in the listing is important.

What we're trying to do is on the PayPal end of things. Once the customer has created the advert listing and is happy, he clicks the Pay With PayPal button, and the gateway fires, just like it should. This is where the customer is asked for a shipping address. We would like to eliminate that since they are just buying an advert, so there is nothing to ship. Have I explained that better? Let me know.
Sally Gradle
Maker of Things on
the Internet Machine

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BKing
SiteMile Support
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Re: Remove Shipping from PayPal Checkout

Post by BKing » Wed Jan 11, 2017 8:02 pm

Hi,

Ok, I see the new PayPal Checkout screen and the Shipping Address is requested by PayPal, not from the theme, so you may need to contact PayPal about how to avoid that.

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sallyinstc
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Re: Remove Shipping from PayPal Checkout

Post by sallyinstc » Thu Jan 12, 2017 4:15 pm

Okay, thanks.
Sally Gradle
Maker of Things on
the Internet Machine

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BKing
SiteMile Support
Posts: 16019
Joined: Thu Jul 17, 2014 9:20 pm
User Type: Support
Location: Europe

Re: Remove Shipping from PayPal Checkout

Post by BKing » Thu Jan 12, 2017 11:21 pm

Ok, you're most welcome.

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